Returns & Exchanges

At Elysian Collective, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Items returned in their original condition are eligible for a full refund to your original payment method or a store credit exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.